CONTRACTS

Northshore – Tangipahoa, St. Tammany, and surrounding parishes.

State of Louisiana Office Products Contract # 4400028713

The contract was awarded by the Office of State Procurement to EPIC Business Essentials. Authorized distributors handle the contract on the local level.

Your Local Authorized Distributor for:

1. Registering for an account:

To utilize this State Contract, click here to: REGISTER


2. How to order:

Once you receive your login info, follow this link to: Shop or Place Order


3. Vendor Info & Contacts:

Customer Service Team
985-674-1875 | giov2121@yahoo.com
Contact this team for assistance with all questions related to products information, order status, delivery questions, backorders, returns

Online Setup Anthony Giovingo Jr.
985-674-1875 | giov2121@yahoo.com
Assistance with user logins, change of address, add delivery location

Contract Administrator Anthony Giovingo Jr.
985-674-1875 | giov2121@yahoo.com
For overall account support, contract questions, special projects and bids, escalations or issues from any aspect of contract.

Hours: Monday – Friday 8am-5pm

MAIN WEBSITE: shop.eofficemarket.com
The Office Market
68486 Highway 59
Mandeville, LA 70471
985-674-1875


4. Delivery Information:

Local Day Delivery is FREE. Normal delivery time is 1-2 business days. Backordered items will be delivered as soon as they are available. If you require special delivery, please reach out to the customer service team at 504-734-2380. Customers are highly encouraged to bundle / combine orders to eliminate small orders when possible.


5. Backorders, Damaged Item, Returns:

Backorders: Some items take longer to arrive and will be on back order until they are available. If an item is discontinued or unavailable, we will recommend a substitute.

Damaged Items: Items found to be damaged must be reported to the customer service team within 3-4 days.

Returns: if you would like to make a return, please contact customer service or click here

Please note: items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30-day period in their original packaging. Food, beverage, first aid, and special-order items are non-returnable. In-stock office furniture can be returned if in original packaging. Special order office furniture items cannot be returned.


6. LA Office of State Procurement

For questions to LA-OSP, contact their help desk.
Email: doa-osphelpdesk@la.gov | Phone: 225-341-8010


7. Contract Pricing:

Contract prices are negotiated by the LA-OSP and can be seen once logged in.


8. CONTRACT EXCLUSIONS
  • Office Furniture, including but not limited to desks, tables, chairs, bookcases, cabinets, and shelving
  • Managed Print Services
  • Energy Procurement
  • LED Lighting and Other Energy Efficiency Products
  • Coffee and Breakroom Services
  • Office Equipment and Technology
  • Promotional Products and Advertising Items
  • Copy and Print Services
  • Document Management
  • Janitorial and Cleaning Supplies
  • School Supplies
  • Lab Supplies
  • Copy paper orders in excess of ten cases per order